Basic Details

Navigate to Products (opens in a new tab) Section in your Sellers Dashboard (opens in a new tab) and click on 'Add Product' button.

The common information about a product are the title, price, description. Discount price is optional. And you can schedule discounts for a certain amount of time. You can enter a starting date and end date to apply automatic discounts to your product.

Product Type

Simple Product: These types of products are simple and have no variants. They are single and standalone products, which does not require any other information to define different variants.

Variable Product: A variable product is a product that has different types of variants. For example, you might want to sell same honey, but have option to select size, container, etc. ou can add variations based on anything you like, perhaps the material used or the stitching style.

Grouped Products: You can group products together to sell them as bundle

Images

Upload Product Cover - this is main image that visitors see first when they brows your product Upload Product Gallery - this will be rest of images of your product

*When uploading images and content, it's recommended to fill up meta-fields ( Alt Text, Title, etc )
Check Store SEO section for details

Selecting Category

Select Category that your product belongs to. Make sure to select category that best suits your product, this will help buyers to find your product easy. You can also send us "Missing Category Request"

Please note that while selecting the most fitting category for your product is important, Hexaget admins reserve the right to reassign your product to a different category. This decision is made in the best interest of ensuring the most effective and relevant categorization for all products on our platform.

Why Might Your Product Be Reassigned?

• Better Visibility: If the admins believe your product will perform better or be more easily discovered by customers in another category.
• Accuracy of Categorization: To ensure that all products in a category accurately represent the category's intended scope.
• Platform Consistency: Maintaining a consistent and logical categorization system across the platform.

If Your Product Is Moved:

• You will be notified if your product has been reassigned to a different category.
• This decision is made to enhance the shopping experience and improve the discoverability of your product.
• If you have concerns or questions about the reassignment, you are encouraged to contact Hexaget support for further discussion.

We appreciate your understanding and cooperation in maintaining a well-organized marketplace that benefits all users – beekeepers and honey enthusiasts alike.

Tags

Product tags are simple labels that you can add to your products to make them easier to find. Think of them like keywords or hashtags that you often see on social media. They help describe what your product is about and relate it to similar items.

When you add tags to your honey products, you're basically giving them specific words that people might use when they're searching for something. For example, if you're selling organic honey, you might use tags like "organic," "natural," or "raw." This way, when customers search for these words on Hexaget, your product has a better chance of showing up in their search results.

Aim for 3 to 5 tags Per Product: Generally, adding around three to five tags per product is effective. This range is enough to accurately describe your product without overcomplicating it.

Overloading on tags can potentially harm your product's visibility in search results. When there are too many tags, it becomes harder for the platform's search algorithms to categorize and rank your product effectively.

How to Add Tags

Type in the tags you want to add in the 'Tags' field. You can also select from the list of suggested tags that appear as you type, or type in your own custom tags and hit enter to add them.

Product description

When adding a product to Hexaget, particularly food products like honey, it's important to provide both a short and a long description. This approach helps potential customers understand your product better, leading to more informed and satisfying purchases.

Short description

The short description should be a concise snapshot of your product:

• Conciseness is Key: Keep it brief, a few sentences at most.
• Highlight Key Features: Quickly mention what makes your honey special (e.g., organic, raw).
• Primary Flavors: Briefly touch on the taste profile (e.g., sweet, floral).

Long Description

The long description is where you can delve into the details:

• Flavor Profile: Describe the flavors and textures in more detail.
  • Example: This honey features a rich, smooth texture with notes of wildflowers and a subtle fruity undertone.
• Suggested Uses: Provide ideas for how to use the honey.
  • Example: Ideal for cooking, marinating, or as a natural sweetener in teas and desserts.
• Origin Story: Share the source and production method.
  • Example: Sourced from the lush fields of [region], our bees enjoy a diverse, pesticide-free flora, resulting in high-quality honey.
• Health Benefits: Mention any notable health benefits.
  • Example: Known for its antibacterial properties and as a natural energy source.
• Pairing Suggestions: Offer pairing ideas.
  • Example: Pairs wonderfully with aged cheeses, yogurt, or as a glaze for roasted meats.

Remember, the long description is not just about information; it's about connecting with the customer and showcasing your product's uniqueness.

Text Formatting

You can use the text formatting options to make your description more visually appealing and easier to read. These options include:

• Heading: Use to separate different sections or topics.
• Bold: Use to highlight key points or important information.
• Italic: Use to emphasize certain words or phrases.
• Bulleted List: Use to list down key features or benefits.
• Numbered List: Use to list down steps or instructions.
• Block Quote: Use to highlight a quote or testimonial.
• Link: Use to link to other pages or resources.

Shipping

1. Enter Physical Dimensions:

   • Weight: Input the weight of the product, including packaging. (weight should be in oz, use converter (opens in a new tab) to convert pounds to oz)
   • Dimensions: Provide the length, width, and height of the product's package. Accurate dimensions are crucial for shipping cost calculations and ensuring that your product is handled correctly during transit.

2. Consider Packaging: Remember that the dimensions should include any packaging or protective materials used in shipping. This is essential for calculating the correct shipping volume.

3. Shipping Class (If Applicable): If your product falls into a specific shipping class due to its size, weight, or other factors, make sure to select the appropriate class from the options provided.

4. Review for Accuracy: Double-check that all the information entered is accurate and reflects the actual dimensions and weight of your product when it's ready to be shipped.

Importance of Accurate Shipping Information

• Accurate Shipping Costs: Correct dimensions ensure that shipping costs are calculated accurately, preventing unexpected charges.
• Customer Satisfaction: Accurate shipping information helps avoid delays and issues with delivery, leading to better customer experiences.
• Compliance with Shipping Services: Providing precise dimensions and weight ensures compliance with the requirements of various shipping services and carriers.

By carefully entering the shipping details, you help ensure a smooth and efficient shipping process for your customers.

Linked Products

In the 'Linked Products' section of your product listing on Hexaget, you can set up additional products to be displayed as upsell or cross-sell items. This feature helps to increase visibility and sales of your other products by recommending them to customers who are viewing or purchasing a specific item.

Upsells

• Definition: Upselling is suggesting an upgrade or a more premium product than the one the customer is viewing.
• How to Add: In the 'Upsells' field, search and select the products you want to recommend as upgrades. These should be items that are generally higher in value or quality.

Cross-sells

• Definition: Cross-selling involves recommending products that complement or are related to the item being viewed or purchased.
• How to Add: In the 'Cross-sells' field, search and add products that complement or are typically bought together with the main product.

Choose products that are genuinely relevant and offer additional value to the customer. Consider items that pair well or are often purchased together in the case of cross-sells.

Benefits of Linked Products

• Enhanced Customer Experience: Providing relevant recommendations can enhance the shopping experience, making it easier for customers to find what they need.
• Increased Sales: Upselling and cross-selling can significantly increase the average order value by encouraging customers to purchase additional or premium items.
• Better Product Visibility: This feature helps in exposing your other products to more customers, increasing their chances of being sold.

Attributes

What Are Attributes?

Attributes in e-commerce are specific characteristics or details of a product. They play a crucial role in defining a product and providing potential buyers with necessary information. Common attributes include size, color, weight, material, brand, flavor, origin, and more, depending on the type of product.

Importance of Attributes

1. Enhanced Searchability and Filters:

   • Attributes are key factors that customers use to search and filter products. By accurately setting attributes, you make it easier for customers to find your product when they search for specific characteristics.
   • Example: A customer looking for 'Wildflower Honey' can easily filter search results to find products with the 'Type of Honey' attribute.

2. Improved Product Description:

   • Beyond the basic description, attributes provide detailed and structured information about a product. This helps customers understand exactly what they are buying.
   • Example: For honey, attributes like 'Flavor', 'Net Weight', and 'Packaging Type' give a clearer picture of the product.

3. Comparison with Other Products:

   • Attributes allow customers to compare different products side-by-side based on their features. This comparison is essential in a customer's decision-making process.
   • Example: A buyer can compare different types of honey based on attributes like 'Flavor', 'Origin', and 'Price'.

4. Increased Customer Satisfaction:

   • Accurate and detailed attributes lead to informed purchase decisions, which in turn increase customer satisfaction. When customers know exactly what they are buying, it reduces the likelihood of returns and negative reviews.
   • Example: Accurately listing the 'Shelf Life' and 'Storage Instructions' of can enhance customer satisfaction.

How to Add Attributes

You can select from the list of available attributes or create your own custom attributes. First select attribute, then click add attribute button.

Select attribute value from the list or create your own custom value by clicking on 'Add New' button and entering value in pop up window.

This is how added attributes will look like in product page.

Bulk Discount

If you wish to provide bulk discount for your product, you can do so by clicking on 'Enable Bulk Discount' checkbox and specify minimum purchase quantity and discount. Make sure to add information about bulk discount in product description as well. At this time no automatic message displayed to buyers about bulk discount.

Other options

Product Status

You can set product status to 'Draft' if you wish to save product as draft and publish later. By default product status is set to 'Pending Review' and will be reviewed by Hexaget admins before publishing.

Purchase note

You can add purchase note for your product. This note will be displayed to buyers after purchase.

Product Approval